Privacy Policy

Effective Date: 9th Jan 2025

Introduction

TERAXO Adhesives, we values your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or use our services. By using our website, you agree to the terms outlined in this policy.

Information We Collect

We may collect the following types of personal information:

1. Contact Information: Such as your name, email address, phone number, and company details.

2. Account Information: If you create an account, we may collect login credentials and other necessary details.

3. Transaction Information: Including purchase history, billing information, and payment details for orders made through our website.

4. Usage Data: Information on how you interact with our website, including browsing patterns, time spent on the site, and the pages you visit.

5. Cookies and Tracking Technologies: We use cookies to improve the website experience and gather data on site performance.

How We Use Your Information

We use your personal information for the following purposes:

1. To provide and improve our services, products, and website functionality.

2. To process transactions and send you related communications, including order confirmations and updates.

3. To respond to your inquiries, requests, and customer support issues.

4. To manage and maintain your account.

5. To personalize your experience on our website.

6. To send marketing communications, if you have opted in to receive them. You may opt-out at any time.

Data Security

We implement appropriate security measures to protect your personal information. While we strive to protect your data, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data in the following situations:

1. With trusted service providers who assist us in operating our website, processing payments, and fulfilling orders.

2. To comply with legal obligations, such as in response to a subpoena, court order, or other governmental request.

3. In the event of a merger, acquisition, or sale of the company, your information may be transferred.

Your Rights

You have the right to:

1. Access the personal data we hold about you.

2. Correct or update your information.

3. Request the deletion of your data (subject to certain legal exceptions).

4. Opt-out of marketing communications.

To exercise any of these rights, please contact us.

Cookies

Our website uses cookies to enhance your user experience. Cookies are small data files stored on your device. You can control cookie settings through your browser, but disabling cookies may affect some website features.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We recommend reviewing their privacy policies before sharing any personal information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated policy on this page, along with the Effective Date.

Contact Us

If you still have any questions or concerns about our Privacy Policy or how we handle your personal data, please contact us